• 1.Any eCommerce services such as onboarding services, product listing creation, brand storefronts, listing image design, website development, and other such services will be delivered electronically. The details of such services are available on our website.
• 2.We will take 5 business days to complete any eCommerce services unless otherwise stated by us at the time you place an order for eCommerce services. As you may be aware each eCommerce service is unique and hence depending on your requirements the foregoing stated period of 5 days may not apply in all cases. You are requested to enquire with us the exact delivery timeline for the applicable eCommerce service when you place an order for the same. Additional time may be required depending on any revisions you may ask us to make regarding any eCommerce services order. For certain eCommerce services, delivery will depend on factors like the submission of necessary and requested documentation and information from you, assistance from any third parties (if they are also involved in provision of services) and the execution of any ancillary documentation between the parties concerning the services.
• 3.You may experience certain delays in the processing and delivery of service due to the additional safety measures we may have implemented relating to COVID-19.
• 4.Notwithstanding anything contained herein, we reserve the right, at our sole discretion, to refuse or cancel any order (including for services especially when you don’t pay for the same) for any reason whatsoever without any further liability. On such cancellation, we will notify you and provide you with a refund of the price you paid for the service.
• 5.We are not responsible or liable for any delays or failures in performance from any cause beyond our control, including, but not limited to acts of God, changes to law or regulations, embargoes, war, terrorist acts, lockdowns, fire, earthquakes, acts of third parties or epidemics.
• 6.If any provision of this Policy is found to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable.
• 7.Service prices will be displayed on the website. All such prices are exclusive of any taxes unless stated otherwise. We reserve the right to change, substitute, or discontinue at any time any services including the pricing and description of services without notice.
• 8.Changes to this Policy: We may update this Policy from time to time and your act of purchasing any service from us constitutes your acknowledgment and acceptance of the amended Policy. You are advised to visit our website for the latest version.
• 9.Contact Details: Our contact details are as under:
  MUQEEM & BROTHERS PVT. LTD.
  E-33, SEC-63, NOIDA
  UP, 201301, INDIA
  ops@muqeemandbrothers.com

We will take 5 business days to complete any eCommerce services unless otherwise stated by us at the time you place an order for eCommerce services.

As you may be aware each eCommerce service is unique and hence depending on your requirements the foregoing stated period of 5 days may not apply in all cases.

You are requested to enquire with us the exact delivery timeline for the applicable eCommerce service when you place an order for the same. Additional time may be required depending on any revisions you may ask us to make regarding any eCommerce services order.

For certain eCommerce services, delivery will depend on factors like the submission of necessary and requested documentation and information from you, assistance from any third parties (if they are also involved in provision of services) and the execution of any ancillary documentation between the parties concerning the services.

1. Return Window:

1. For eCommerce services: We won’t accept any return request because the services are not physically delivered to you, however we may offer you unlimited revisions to the applicable service. For the avoidance of doubt, you have 24 hours to cancel the service order right after the confirmation of order.

2. Submission of Return Request:

1. For services: For submitting the request for cancellation of service, you will have to email us as per the contact details stated below. The mail shall be titled "Cancel -Service-Order" in the subject line. You will have to provide information such as your order number, order date, your full name, contact details (email, telephone, address), and proof of purchase. Also, you will have to provide a clear and comprehensive description of the reason why you intend to cancel the services. We will upon receiving your request assess your case and may require any further information from you.

3. Return verification and remedy:

1. In the event of a refund, we will process your refund within 1-2 days of receiving your cancellation request. The purchase price will be refunded to your original payment method. Please remember it can take some time for your bank or finance company to process and post the refund. Such posting will depend on your original method of payment. In the case of services, a refund will not be provided on account of any administrative fees, installation charges, or taxes.
2. We do not accept the return for or exchange gift certificates, if any offered by us.

4. Non-Returnable Items or cases:

1. Please note that each service offered by us is unique and hence a different refund policy may apply in such cases which will be notified to you when you place an order for services, and hence we cannot guarantee that all services can be canceled. For instance, any service performed on an immediate or rush basis is not subject to cancellation, any service on which we have incurred substantial time and resources including payment of third-party fees is not subject to cancellation, services found to be deficient due to the acts of any third parties or due to reasons beyond the reasonable control of us are not subject to cancellation.
2. Please note that we do not provide a refund or replacement if you change your mind except as otherwise stated herein. That means there should be a defect or fault in the service for the reason for return which defect or fault you should specify to us in the email.

5. Other Terms:

1. We reserve the right to refuse any return request. Our decision regarding the refusal shall be final and binding on the parties and we will not be liable to you or any third party for any such refusal.
2. If you make frivolous or baseless complaints or requests and seek a replacement or refund, we reserve the right to take necessary legal actions against you.
3. Notwithstanding anything contained herein, we reserve the right, at our sole discretion, to refuse or cancel any order (including for services especially when you don’t pay for the same) for any reason whatsoever without any further liability. On such cancellation, we will notify you and provide you with a refund of the price you paid for the service.
4. We are not responsible or liable for any delays or failures in performance from any cause beyond our control, including, but not limited to acts of God, changes to law or regulations, embargoes, war, terrorist acts, lockdowns, fire, earthquakes, acts of third parties or epidemics.
5. If any provision of this Policy is found to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable.

6. Changes to this Policy:

1. We may update this Policy from time to time and your act of purchasing any service from us constitutes your acknowledgment and acceptance of the amended Policy. You are advised to visit our website for the latest version.

7. Contact Details:

1. Our contact details are as under:
   MUQEEM & BROTHERS PVT. LTD.
   E-33, SEC-63, NOIDA
   UP, 201301, INDIA
   ops@muqeemandbrothers.com