SHIPPING INFORMATION
WORLDWIDE DELIVERY SERVICE
We offer the following international delivery options with Air & Ocean Shipping Services.
| SHIPPING DESTINATIONS | AIR SHIPPING TRANSIT TIME (DAYS) |
OCEAN SHIPPING TRANSIT TIME (DAYS) |
|---|---|---|
| Australia, Canada, Germany, UK, USA | 3-5 Business Days | 40-60 Business Days eligible on over 2000 Units Order |
| Belgium, Denmark, Guernsey, Ireland, Italy, Jersey, Luxembourg, Netherlands, Spain, Sweden | 5-7 Business Days | 40-60 Business Days eligible on over 2000 Units Order |
| Bulgaria, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Iceland, Latvia, Lithuania, Malta, Monaco, Poland, Romania, Slovakia | 7-10 Business Days | 40-60 Business Days eligible on over 2000 Units Order |
| Bermuda, China, Hong Kong, Japan, South Korea, Macao, Malaysia, Mexico, Norway, Philippines, Russia, Singapore, Switzerland, Taiwan, Thailand, Turkey | 5-7 Business Days | 40-50 Business Days eligible on over 2000 Units Order |
| Bahrain, Israel, Jordan, Kuwait, Lebanon, New Zealand, Oman, Saudi Arabia, UAE | 7-14 Business Days | 40-60 Business Days eligible on over 2000 Units Order |
| India | 3-5 Business Days | Not eligible |
| SHIPPING SERVICE | SHIPPING DESTINATION | SHIPPING COST | SERVICE PROVIDER |
|---|---|---|---|
| Air Shipping | All Countries Except India |
As per Actual 60% Discounted Rates from FedEx Express |
FedEx Express |
| Ocean Shipping | All Countries Except India |
About $2 Per Kilogram or Depending on Volume |
Working with leading shipping Lines Maersk Group MSC Hapag-Lloyd |
| Standard Shipping | Pan India | INR100 Per Kilogram or Depending on Volume | FedEx / DTDC Ground |
Rest assured about your local and international shipping requirements. We’ve partnership with the world’s leading Air and Ocean shipping companies such as FedEx, DHL, Flexport, Maersk Group, MSC and Hapag-Lloyd etc.
We also work with USPS, UPS, FedEx, Royal Mail, DPD and many local post companies in many countries.
You will receive all tracking details for your Air or Ocean shipment including container number, BL number over email.
Your success manager will be working with you and providing you all the support right from a start of buying a pack of 10 pieces to all the way for delivering a bulk order and helping you further launching your online store if you haven’t had any online business before.
TRACKING YOUR ORDERS
Your success manager will also keep you in the know of tracking details of your Air or Ocean shipment including container number, BL number etc.
DELAYS IN DELIVERY
Delays are rare and could happen due to specific reasons such as an incorrect shipping address or distant location. The courier service may face problems, or bad weather could be the cause and off course COVID-19 has impacted the shipping time including the clearance and further handling of each shipment nowadays.
You’re requested to fill all active and working information such as recipients’ email address, phone number, an alternative email and phone number and a note* about the shipping location whether it is a commercial or residential property and your working hours would also help in attempting the delivery at your convinience.
For more information about our Shipping Policy, please visit here: https://muqeemandbrothers.com/shipping-policy
RETURNS & REFUNDS
We accept returns within 7 days of goods receipt. Since it is a wholesale business transaction with you and in case you’re not happy with the goods, you’re requested to inform us within 7 days of receipt of goods.We’ll be processing your refund right after a careful check of the returned shipment.
You’re requested to return the goods in the same original boxes without using any items. We can dismiss the return for refund if we find returned goods damaged or some missing parts within
For more information about our Return and Refund Policy, please visit here: https://muqeemandbrothers.com/return-refund-policy